Kurrent+ Privacy Policy
Effective date: 30 August 2026
This Privacy Policy describes how Kurrent+ (Pty) Ltd collects, uses, stores and protects your personal information when you use our website and services.
1. Introduction
Kurrent+ (Pty) Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you use our website and services.
2. Information We Collect
We may collect personal information that you provide directly to us, such as your full name, South African identity number or passport number, contact details (phone number and email address), physical address, meter number, municipality information, employment or income information, and payment or banking details where necessary. We may also collect technical information about your device and how you interact with our website.
3. How We Use Your Information
We use your personal information to provide prepaid electricity and electricity advance services, verify your identity and eligibility, process applications and payments, communicate with you about your account and applications, prevent fraud and abuse, comply with applicable legal and regulatory requirements, and improve our services.
4. Legal Basis for Processing
We process personal information in accordance with applicable South African privacy laws, including the Protection of Personal Information Act (POPIA). Processing is generally necessary to perform our contract with you, comply with legal obligations, protect our legitimate interests, or with your consent where required.
5. Sharing and Disclosure
We do not sell your personal information. We may share it with trusted service providers who help us operate our platform (such as payment providers, identity verification services and messaging services), electricity suppliers or municipalities where required to deliver tokens, regulators or law enforcement when legally required, and professional advisers where necessary.
6. Data Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or alteration. This includes encryption, access controls, secure hosting and regular security monitoring.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes and enforce our agreements. When no longer needed, information is securely deleted or anonymised.
8. Your Rights
Under applicable South African privacy law, you have the right to access, correct or update your personal information, request deletion in certain circumstances, object to or restrict processing, withdraw consent where processing is based on consent, and lodge a complaint with the Information Regulator. To exercise your rights, contact us using the details below.
9. Cookies and Similar Technologies
We may use cookies and similar technologies to operate our website, remember your preferences, understand how visitors use our services and improve functionality. You can manage cookie preferences through your browser settings.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through our website or by email where appropriate. The updated policy will indicate the effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us. WhatsApp: 060 441 6167 Email: info@kurrentplus.com Address: Johannesburg, South Africa